Back & neck injuries
Assessment and rehabilitation for work-related pain, stiffness, movement limitations, and functional restrictions.
WorkSafeBC • Surrey, BC
Contracted WorkSafeBC Physiotherapy Provider
WorkSafeBC
physiotherapy.
One-on-one physiotherapy for eligible work-related musculoskeletal and orthopedic injuries, with treatment focused on recovery, function, and the path back to work.
WORK
RECOVER
RETURN
ONE PATIENT AT A TIME
For injured workers
Focused care for
work-related injuries.
Hands-On Physio provides individualized physiotherapy for workers recovering from eligible workplace musculoskeletal and orthopedic injuries.
Each visit is centered on your current symptoms, physical function, work demands, recovery goals, and the requirements of your WorkSafeBC claim.
Common presentations
We can help with
many workplace injuries.
Shoulder & arm injuries
Individualized care for strains, sprains, reduced mobility, weakness, and activity-related limitations.
Knee & leg injuries
Rehabilitation for lower-extremity injuries affecting walking, lifting, squatting, stairs, and workplace tasks.
Sprains & strains
Progressive treatment and exercise aimed at restoring comfortable movement, strength, and function.
Repetitive strain injuries
Care that considers repetitive work demands, movement patterns, physical capacity, and graded activity.
Post-injury rehabilitation
Structured rehabilitation to help restore physical function and support a safe progression toward work activities.
Your rehabilitation pathway
Assess.
Treat.
Restore & empower.
Our approach is designed around your individual presentation rather than a one-size-fits-all protocol.
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01
Assessment
Understand the injury, symptoms, movement, physical function, and work-related limitations.
-
02
Treatment
Use appropriate hands-on treatment, exercise, education, and other clinically indicated physiotherapy interventions.
-
03
Functional progression
Progress mobility, strength, endurance, and task-specific capacity as recovery develops.
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04
Return-to-work support
Address functional goals and work demands as appropriate, with collaboration across the rehabilitation team.
WorkSafeBC claims
What to bring to
your first visit.
01
Claim number
Bring your WorkSafeBC claim number if you have received it.
02
Injury information
Be ready to describe when and how the workplace injury occurred and what activities are difficult now.
03
Work information
Information about your regular duties and current work restrictions can help guide functional rehabilitation.
04
Relevant reports
Bring relevant medical or diagnostic information if it has been provided to you.
Contracted provider
WorkSafeBC
billing & coverage.
Hands-On Physio is a contracted WorkSafeBC physiotherapy provider. For eligible contracted services, we follow WorkSafeBC requirements for treatment, reporting, and billing.
WorkSafeBC physiotherapy information ↗
✓
Accepted claims
Eligible physiotherapy services are billed
according to WorkSafeBC's applicable
contracted-provider requirements.
✓
Pending claims
WorkSafeBC states that contracted
physiotherapists can perform an initial
assessment within 60 days of injury for a
worker with an accepted or pending claim.
✓
Before ongoing treatment
WorkSafeBC advises providers to confirm
claim acceptance before providing treatment
beyond the initial assessment.
Return-to-work rehabilitation
Recovery is about more than
pain alone.
We consider movement, strength, endurance, physical capacity, and the activities you need to perform at work. Where appropriate, rehabilitation can support progression toward modified or regular work duties.
Return-to-work decisions are individualized and may involve collaboration between the worker, employer, WorkSafeBC, and health care providers.
WorkSafeBC return-to-work resources ↗Frequently asked questions
WorkSafeBC
questions.
Is Hands-On Physio a contracted WorkSafeBC provider? +
Yes. Hands-On Physio is a contracted WorkSafeBC physiotherapy provider for eligible musculoskeletal and orthopedic physiotherapy services.
Do I need a WorkSafeBC claim number? +
If you have a claim number, provide it when booking. If you have reported the injury but have not received the number yet, contact the clinic and provide it as soon as you receive it.
Can I have an assessment if my claim is still pending? +
WorkSafeBC states that contracted physiotherapists can perform an initial assessment within 60 days of the injury for a worker with an accepted or pending claim. Treatment beyond the assessment requires the claim to be accepted.
Does WorkSafeBC pay for my physiotherapy? +
Eligible health care benefits are covered according to the worker's claim and applicable WorkSafeBC policies. As a contracted provider, Hands-On Physio follows WorkSafeBC's applicable billing requirements.
Can physiotherapy help with return to work? +
Yes. Rehabilitation can address physical function and work-related activity goals and can support a safe progression toward work when appropriate.
Where is Hands-On Physio located? +
Hands-On Physio is located at Unit 203, 8268 120 Street, Surrey, BC V3W 3N4.
Ready to get started?